Terms of Service
1. Service provider
LAB's - Optimizations™ is operated by an independent individual based in France, not yet registered as a company. By using this service you acknowledge you are contracting with an individual service provider.
2. Services
We offer a one-time, remote-only PC/gaming optimization service ("Full Optimization"). No physical goods are shipped, and no in-person work is performed. Optional consultations may be offered when available.
3. Payment terms
Full Optimization requires an upfront payment for the first hour of work (34,99€). The process takes a minimum of 2 hours, so the second hour is billed at the same rate (34,99€), for a 69,98€ minimum total. Every additional hour after that is billed at the same rate (34,99€/hr) — there is no cap; the total time and cost depend on your setup. Customers are responsible for having a stable, high-speed internet connection for the full duration of the session.
4. Cancellations & refunds
All sales are final. No cancellations and no refunds once payment has been made.
5. Liability
Our optimization process has been proven not to damage hardware or cause data loss, during or after the service. We are not responsible for any issues that occur after the optimization is complete — any such issues result solely from the user's own actions. You are responsible for backing up any important data before the service begins.
6. Governing law
These terms are governed by French law. Any dispute will be subject to the exclusive jurisdiction of the French courts, without prejudice to any mandatory consumer-protection rights you may have under the law of your country of residence.